Delivery Guide
Finished changho are shipped by parcel or freight depending on their size and quantity. Shipping costs are paid by the customer; return shipping for defective products is covered by Pyeongmok.
Shipping Methods
| Method | Applies to | Notes |
|---|---|---|
| Parcel delivery | Small items, small orders | Shipped through a standard courier service. |
| Freight delivery | Large items, bulk orders | Shipped by freight carrier. Our staff will give you the details separately. |
Our staff will confirm the shipping method once the product specifications are settled. Feel free to ask during the quote consultation.
Shipping Costs
Shipping is paid by the customer and varies with the shipping method and destination. The exact cost is confirmed along with your final quote.
Returns & Exchanges
If you find a defect after receiving your order, please contact our staff right away.
| Reason | Who pays shipping |
|---|---|
| Return due to a product defect or error | Pyeongmok |
| Return due to a change of mind or ordering mistake | The customer |
Please request returns and exchanges within 7 days of receiving your order. Products that have been used or modified cannot be returned.